Could you be a St Petroc’s “Winter Warmer”?

If you can identify with any of the following statements then St Petroc’s would love to hear from you!

“I like to meet people and I like to chat.”
“I am a good listener.”
“I can run activities that make people feel good.”
“I am qualified to offer healing therapies.”
“I enjoy playing board games.”
“I am a bit of a night owl.”
“I have specialist knowledge or expertise that I think could help someone homeless.”
“The company I work for wants to contribute to a community project this winter.”
“I like baking cakes.”
“I am quite creative.”
“I’m a bit of a performer!”
“I like making people laugh.”
“I don’t mind what I do, I just want to help.”
“I can make a really good cup of tea.”
“I am a healthcare professional with some spare time and expertise to offer.”

The Project

The role of the Cold Weather Provision is to work with individuals who are homeless and to assist them to identify their support and housing needs, advocating for them and helping them to access services. The project work’s definition of homelessness as:

“being without a safe, secure and appropriate accommodation.”

The aim of the provision is to provide a safe place to stay during periods of cold or severe weather and to provide a support service which is empowered to identify and support the individual’s needs with a view to moving away from street homelessness.

It is the intention of St Petroc’s Society to train and support volunteers in each location to ensure that they have the skills required to provide this service.


During the winter of 2015/16 there will be two locations where sites within Cornwall where cold weather provision will operate from:

A two month block provision (7 days a week) will commence from 14th December 2015 to 14th February 2016. However, if weather deems it necessary the service will operate on an ad hoc basis during November and early December and after the 14th February. This service will be run by St Petroc’s staff and partner agencies from 12pm noon to 7pm and then 8pm until 7.30am the following morning.

Volunteers for the Truro project will be welcome to assist between the hours of 12pm and 11pm providing a range of services. Duties might include:
Handing our bedding and other useful items
Playing Board Games
Delivering creative sessions such as art
Helping to monitor clients to ensure their wellbeing
Making hot drinks

This service will operate from 2nd January to 14th February for those individuals assessed as low risk and will be open from 8pm until 8am the following morning. The service will be staffed by one member of the St Petroc’s staff team from 8pm until 10pm when the all clients will be in the building for the night, after which, 3 volunteers will run the service until 8am the following day to ensure the safety of the building and the clients accessing the service.

This service will be also be supported by St Petroc’s Assertive Street Outreach team and Coastline Homeless service who will be providing services during the day which includes resettlement and longer term accommodation solutions.

Volunteers for the Camborne project will be required between the hours of 8pm and 8am providing a range of services. Main Role of the volunteer:

To engage and listen to homeless people.
To provide activities to promote the well-being of clients
Liaise with partner and specialist agencies, and police to enable rough sleepers to access their services (e.g. housing, drug and alcohol, health, welfare rights and legal services).
Provide practical support to staff and clients
To befriend and listen to clients
To help record details of clients who access the service each night.

General Requirements

1. To be responsible for the health, safety and welfare of yourself and others accessing the provision.
2. Contribute to the training and development of other volunteers.

3. Promote and uphold the projects policy on Equal Opportunity.

4. To attend training and supervision sessions when possible.

5. Adhere to the projects policies and procedures.
Person Specification


An ability to listen and communicate effectively with other people

An ability to communicate effectively with agencies, colleagues and clients (both written and verbally

Physical, mental and emotional ability to cope with street work

A willingness to work outside normal office hours as and when required

An ability to development and maintain good working relationships with partner and other agencies

An understanding and appreciation of issues surrounding homelessness

Knowledge of mental health, drug and alcohol issues

An understanding of the relevant housing, community care and benefits legislation

Experience in working with individuals with multiple issues

Experience in advocacy

Experience in multi-disciplinary team working

Experience of street work / outreach work

Training relevant to working with disadvantaged individual

Volunteers may have other experiences and knowledge that could be of benefit to the team and the work.

A full induction and on-going training and supervisions will be provided.

For more information and to request an application form, please contact Corinna Langford

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Registered Address: 1 Pengelly Place,
Falmouth, Cornwall, TR11 2HH
Charity Registration Number: 1156519
Company Number: 06971209